Cookie Policy
Last Updated: April 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and activity to improve your experience on future visits.
We use cookies and similar technologies (such as local storage and session tokens) to operate and improve our platform.
2. Types of Cookies We Use
Essential Cookies
Required for the platform to function. These enable core features like logging in, session management, and security. They cannot be disabled.
Preference Cookies
Remember your settings and preferences (e.g., language, notification preferences) so you don't have to re-enter them each visit.
Analytics Cookies
Help us understand how visitors interact with the platform — which pages are popular, where users drop off, and how to improve the experience.
Marketing Cookies
Used to show relevant ads and track the effectiveness of our marketing campaigns. These are only set with your consent.
3. Third-Party Cookies
Some cookies on our platform are set by third-party services we use, including:
- Supabase — for authentication and session management
- Stripe / PayPal — for payment processing
- Google Analytics — for usage analytics
- Google / Facebook — if you use social login
These third parties have their own privacy and cookie policies which we encourage you to review.
4. How Long Are Cookies Stored?
Cookies vary in their storage duration:
- Session cookies — deleted when you close your browser
- Persistent cookies — remain for a set period (days to months) or until you delete them
Authentication tokens are stored for up to 30 days to keep you logged in across sessions.
5. Managing Your Cookie Preferences
You can control and delete cookies in several ways:
- Browser settings — most browsers let you block or delete cookies. Check your browser's help section.
- Account settings — opt out of non-essential tracking in your SoftLov account preferences
- Opt-out tools — use the Google Analytics opt-out browser add-on if desired
Note: disabling essential cookies may prevent some platform features from working correctly.
6. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@softlov.com
- Support: support@softlov.com
Last Updated: April 2026